PHIPA-compliant healthcare CRM

Your clinic closes at 5.Your front desk doesn't have to.

NexaSync answers the call, the text and the email, books the appointment, and puts it straight on the built-in calendar — with encryption, audit trails and role-based access already switched on.

PHIPA aligned Encrypted at rest & in transit Every action audited 99.9% uptime
One clinic day, start to finish
Sample day · 34 patient contacts
Assistant on
Voice SMS Email Appointment booked
19After hours
11Booked by assistant
0Missed

Illustrative data shown for demonstration.

The platform

Everything the front desk does, in one workspace

Patient communication, scheduling and records stop living in four different tools. Your team works one thread; the assistant handles the rest.

After-hours coverage
2:41 AMA patient reschedules. Nobody is on shift. It still gets done.

Calls, texts and emails that land outside staffed hours are answered, triaged and booked. Anything the assistant can't resolve arrives at the top of the morning queue with the full conversation attached.

One record

Every conversation is saved to the patient's CRM record

Calls, texts and emails are written to the record as they happen — so whoever picks up the thread next can see everything that was already said.

Channels

One voice, four inboxes

SMSEmailVoiceWeb chat
Scheduling

Gaps fill themselves

Reminders, confirmations and waitlist offers go out automatically.

Analytics

See today, not last month

Response times, resolution rate and cost per contact update live. Export anything to your board pack.

Care team

Providers, staff and patients in one thread

Role-based access decides who sees which part of it.

Automation

Workflows shaped to your clinic

Intake, follow-ups and data entry follow the process you already run.

Protected health data

Compliance isn't an upgrade tier

Access control, encryption and audit trails ship on every plan, on day one, in Canadian-hosted infrastructure.

01 / SIGN-IN

Two-step by default

A one-time code by email, then a second by text. No password is ever stored.

02 / DATA

Encrypted end to end

Patient information is protected in transit and at rest, with managed key rotation.

03 / AUDIT

Every action logged

Who opened what, and when. Reviewable and exportable whenever you're asked.

04 / ACCESS

Roles decide the view

Providers, staff and patients each see only the part of the record their role permits.

Book a walkthrough

See it running on your own workflows

Tell us how your clinic runs today and we'll map NexaSync onto it live — no fixed script, no slide deck.

  • 30 minutes with a specialist, shaped around your setup
  • We'll show your real channel mix and volumes
  • Your email is used only to arrange the walkthrough

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